Shipping & Returns

SHIPPING:

All orders are sent by Lithuanian post, LP express, Omniva or DPD post offices.
We aim to ship your order as soon as possible, but preparation may take up to a week.
In most cases the order will be shipped within 2 business days.

If you have any questions or problems with your order,
send us an email - gerda@sjeldenceramics.com

*Please note that we are not responsible for stolen or lost packaging!

RETURNS:

We make sure your goods are well packaged, but we understand that accidents may occur during shipment.
If your products are to be damaged, immediately send us an email to gerda@sjeldenceramics.com with proof of damage.

*Each product is unique and not produced in large quantities so we will not be able to replace the exact product.
*Please read product descriptions carefully, as we won't issue returns for product impediments that were mentioned on the product listing.